Charlene Wong is a pediatrician in the Robert Wood Johnson Clinical Scholars program here at Penn. I spoke with her about her recent study on how young adults use Healthcare.Gov to choose health insurance, and also about the ways in which the WIC was able to support her team in that process.
Q: Hi Charlene. Tell me about the study you did.
CW: We did a study looking at how young adults are able to navigate and make decisions about the health insurance plans on HealthCare.gov. We were really excited because from the study we were able to make 6 recommendations about how to change and improve HealthCare.gov to better support people in making informed, smart decisions about health insurance.